How to Place an Order with Salama Hosting¶

Placing an order with Salama Hosting is simple and secure. This guide walks you through every step—from selecting your hosting plan to receiving confirmation—so you can get your website online quickly.

Step 1: Explore Our Services¶

Start by browsing the available hosting plans and services:

Shared Hosting, VPS, or Dedicated Servers – Choose based on your needs and website traffic.
Add-ons – SSL certificates, domain privacy, backups, or website builder tools.
Domain Options – Register a new domain, transfer an existing one, or use a domain you already own.

Tip: Read the plan descriptions carefully to understand storage, bandwidth, and included features.

Step 2: Select Your Hosting Plan¶

Click “Order Now” on your chosen hosting plan. Configure your plan:

Billing Cycle – Monthly, yearly, or multi-year.
Server Location – Choose the nearest server for optimal performance.
Add-ons – Optional services such as SSL, backup, or dedicated IP.

Only select what you need to keep your order cost-effective.

Step 3: Add Domain¶

If your order includes a domain:

Register a New Domain – Pick a unique name and TLD (e.g., .com, .ug).
Transfer an Existing Domain – Move your domain from another registrar.
Use an Existing Domain – Point your current domain to Salama Hosting’s nameservers.

Make sure the domain is spelled correctly and available.

Step 4: Review Your Cart¶

Once your items are selected:

Click “Add to Cart” to place your services in the shopping cart.
Review your selection for accuracy:
Hosting plan and billing cycle
Domain and add-ons
Prices and discounts (if any)

Click “Proceed to Checkout” when ready.

You must have an account to complete the order:

Existing Customers: Log in to autofill billing details.
New Customers: Create an account with your name, email, and password.
Guest Checkout: Not available for hosting services (account is required for service management).

Step 6: Enter Billing Information¶

Provide your billing details:

Full name, email, and contact number
Company name (optional)
Payment information

Ensure your details are correct to avoid delays in service activation.

Step 7: Confirm Your Order¶

Before paying, review your order summary carefully:

Selected hosting plan, domain, and add-ons
Billing cycle and total cost
Applied discount codes

Tick the Terms of Service checkbox to confirm agreement.

Step 8: Make Payment¶

Choose a secure payment method:

Mobile Money (M-Pesa, MTN, Airtel)¶

Select Mobile Money at checkout.
Follow the on-screen instructions to complete payment via USSD or app.
Confirm payment on your phone.

Important: Do not close the browser until the payment is confirmed.

PayPal¶

Select PayPal at checkout.
Log in to your PayPal account and review the payment.
Authorize the transaction and return to Salama Hosting.

Step 9: Receive Confirmation¶

After payment:

On-Screen Confirmation – Order number and summary.
Email Confirmation – Sent to your registered email with:
Order number
Billing summary
Access details (control panel login, FTP credentials, nameservers)

Keep this email safe; it contains essential account and service information.

Step 10: Access Your Services¶

Digital services (hosting, VPS, SSL) are typically activated immediately or within minutes.
You’ll receive a Welcome Email with login credentials and instructions to manage your hosting.
For any questions, contact Salama Hosting Support.

Tips for a Smooth Order¶

Double-check domain spelling and plan details.
Only select add-ons you need.
Ensure your payment is successful before closing the order page.

By following these steps, you can confidently place your hosting order and start building your website without delays.